- We do not accept exchanges at this time, defective merchandise exceptional.
If the item is defective upon delivery U must contact Customer Care to make return within (5) days of receiving the goods.
Sad to hear it didn’t work out for U, but here’s the good news: we accept returns within (5) days after order is shipped (AKA the date listed on the delivery status from the shipping carrier) for most items in new condition. U must contact Customer Care before returning merchandise within (5) days after order is shipped. The following steps are provided below to return your order:
- Email Customer Care with your order number & indicate the reason for your return!
- Customer Care will respond within 24 hours for approval before shipping your return
- If approved, Customer Care will provide U with the returning information.
Here's the fine print. U just can't return anything that's worn, damaged, washed, or altered in any way. All original tags must be attached. Also, gift cards are non-returnable and non-refundable.
The following items cannot be returned or exchanged: bodysuits, jewelry, hats, and any other items marked as "Final Sale."
* Please do not send returns unless you have contacted Customer Care for approval!
- Sorry we do not accept returns for international customers at this time.
REFUNDS AND PROCESSING
- Refunds will be processed within approximately 3 to 7 business days after we receive your return.
- Original shipping charges are non-refundable.